Privacy Policy

Blessed Children’s Home (BCH), Nepal

Last updated: [Insert Date]

Blessed Children’s Home (“BCH”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, make a donation, or partner with our ministry.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.


Important: This Policy is general information, not legal advice. Please have it reviewed by a qualified legal professional in your jurisdiction before publishing.


1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

When you interact with us, you may choose to provide personal information, such as:

Name

Email address

Phone number

Postal address

Church or organization name

Donation details (amount, frequency, designated purpose)

Sponsorship preferences (e.g., child sponsorship, staff support)

Messages you send through contact forms, email, or messaging apps

Prayer requests or testimonies you voluntarily share


For online donations, your payment card or bank details are usually collected and processed directly by our third-party payment processors; we do not store full card details on our servers.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as:


IP address

Browser type and version

Device type and operating system

Pages visited and time spent on each page

Referring website or link

General location based on IP (e.g., country or city)

This information is typically collected using cookies and similar technologies (see Section 4).

1.3 Information from Third Parties

We may receive information about you from:

Online donation or payment platforms

Email marketing tools (when you subscribe or opt in)

Ministry partners who have your permission to share your information with us


2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your questions, messages, and prayer requests

To process donations and sponsorships, issue receipts, and acknowledge your gifts

To manage your child sponsorship, staff sponsorship, or other support commitments

To send ministry updates, newsletters, prayer requests, and impact reports (if you opt in)

To maintain accurate supporter, donor, and partner records

To improve our website’s content, usability, and security

To comply with legal, regulatory, and financial reporting obligations

To protect the children, staff, and ministry by preventing misuse or abuse of our website and services

We do not sell your personal information.

3. Legal Basis for Processing (Where Applicable)

Where required by law (for example, in the European Economic Area or United Kingdom), we process your personal information based on one or more of the following legal grounds:

Your consent

Performance of a contract (e.g., managing your sponsorship or donation)

Compliance with legal obligations

Our legitimate interests in operating and developing our ministry and website, provided they do not override your fundamental rights and freedoms

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember your preferences (such as language or cookie choices)

Help us understand how visitors use our website

Improve site performance and user experience

You can usually control or disable cookies through your browser settings. However, some parts of the website may not function properly if you disable cookies.

5. When We Share Your Information

We may share your personal information with trusted third parties only as necessary for our ministry operations, including:

Service providers who help us run the website, process donations, send emails, or store data securely

Professional advisers such as accountants, auditors, or legal counsel

Government authorities or law enforcement, if required by law or to protect our legal rights, the safety of our children and staff, or the integrity of the ministry

We require our service providers to handle your information securely and only for the purposes we specify.

We do not publicly share, post, or publish personal contact details of donors, sponsors, or children on our public website.

6. International Data Transfers

Because BCH is based in Nepal and many supporters are in other countries, your information may be transferred to and processed in countries with different data protection laws than your own.

We take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy

Maintain financial and donation records as required by law

Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete, anonymize, or archive it in accordance with applicable law and our data retention practices.

8. Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures may include:

Secure, password-protected systems

Limited access to personal data on a need-to-know basis

Encryption for certain data transmissions

Regular backups and monitoring where feasible

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

9. Children’s Privacy & Safeguarding

BCH exists to care for and protect children. Our approach to data reflects that:

Our website, sponsorship, and donation forms are intended for adults, not for children to complete on their own.

We do not knowingly collect personal information directly from children under the age required by applicable law without verifiable consent from a parent or legal guardian.

We strictly limit online use of children’s images, names, and personal details in accordance with our Safeguarding and Child Protection Policy, and in line with local laws and best practices.

Any stories, photos, or testimonies involving children are chosen with extreme care to protect their dignity, safety, and privacy.

If you believe we have collected personal information from a child without appropriate consent, please contact us immediately so we can investigate and take appropriate action.

10. Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights:

Access – to request a copy of the personal information we hold about you

Correction – to ask us to correct or update inaccurate or incomplete information

Deletion – to request we delete your personal information in certain circumstances

Restriction – to ask us to restrict processing of your information in some cases

Objection – to object to certain types of processing, including direct marketing

Withdraw consent – where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, or to update your communication preferences (for example, to unsubscribe from newsletters), please contact us using the details below. We may need to verify your identity before responding to your request.

11. Third-Party Websites and Links

Our website may contain links to third-party sites, such as payment processors, social media platforms, or partner ministries. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or ministry operations. The “Last updated” date at the top indicates when it was most recently revised.

If changes are significant, we may provide a more prominent notice on our website.

13. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, or if you would like to exercise your rights, please contact us:

Email: [Insert official BCH email address]

Postal address: [Insert mailing address, e.g., city/region, Nepal]

Or use the contact form on our Contact page.